As part of the rail industry's commitment to transparency, our National Rail Enquiries (NRE) team has made a selection of data feeds available for third party developers to create their own products and applications.
The data feeds are derived from three primary engines known as Darwin, Knowledgebase and the Online Journey Planner.
Train companies create various types of data associated with the provision of their rail services, including fares, timetable and routeing data. They use this data to provide rail travel information to their customers in a variety of ways, including through approved websites, via mobile phone apps and at their stations through accredited retail systems.
RDG is authorised to make this data available under licence to third parties on behalf of the train companies, in order to promote rail travel and encourage the wider distribution of accurate and consistent rail travel information on an impartial basis
Rail Delivery Group in conjunction with participating train operators are leading a Welcome Points trial to help improve customer service and accessibility across the rail network.
Welcome Points were designed in partnership with train operating companies, accessibility groups and passenger bodies. They are intended to provide a focal point in stations that customers can easily recognise as a place to go for assistance and information when they arrive at a station.
