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Rail Delivery Group Ltd, ​First Floor North, 1 Puddle Dock, ​London, ​EC4V 3DS


Contact details

Rail Staff Travel

For queries about rail staff travel, entitlements and applications
>> Go to the Rail Staff Travel website

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020 7841 8274

Passenger train operators

For queries, comments or complaints about a train journey, station, staff or ticket offices

National Rail Enquiries

For timetables and planning your journey
>> Go to the National Rail Enquiries website

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0345 7484 950

Railcards

For queries about any of our Railcards
>> Go to the Railcards website

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0345 3000 250

Get involved

To share an innovative idea or concept that could help move the rail industry forward in the UK

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For general enquiries

Only If a specific contact is not listed elsewhere on this page

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020 7841 8000

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Other rail organisations

For details of other organisations in the rail industry

Media

For accredited members of the media contacting the RDG press office

Our address

Rail Delivery Group Ltd
​First Floor North,
​1 Puddle Dock,
​London,
​EC4V 3DS

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