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Licensed & associate members
Meet the executive team
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Ways Into Rail
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RDG Board
RDG Board meetings
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Transparency
Contact us
What we do
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Retailer guidance
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Third Party Licences
Useful Documents
RDG accreditation
Accreditation guidance
Accreditation FAQs
Accredited suppliers
ASSIST - for existing suppliers
Ticketing & Settlement Agreement (TSA)
TIS Accreditation Guide
B2B services
Customer Services
Smarter Information. Smarter Journeys.
Customer Information Pledges
National Rail Enquiries
National Rail Enquiries data
Technology & Data
Fares data
Fares, routeing & timetable data
Passenger Demand Forecasting Scheme
Routeing Guide data
Timetable data
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Customer focused reform
The RMT offer
The RMT offer explained
The TSSA offer
The TSSA offer explained
The Unite offer
The Unite offer explained
Customer Focused Stations
Campaigns
World Cup of Stations
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Codes of Practice & Guidance Notes
GB rail industry
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- Approved Codes of Practice and Guidance Notes
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Documents
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Title
Date
pdf
The socially enterprising railway: an ACoRP report commissioned by RDG
( pdf, 2.59 MB )
(1044 downloads)
31st May 2016
pdf
Cycle-rail station parking prediction tool
( xlsx, 7.59 MB )
(998 downloads)
06th Jul 2016
pdf
Mystery shopping survey results 2015
( pdf, 706 KB )
(898 downloads)
14th Sep 2016
pdf
Investing in the future: choices for Scotland’s railways 2019 and beyond
( pdf, 2.32 MB )
(1571 downloads)
23rd Sep 2016
pdf
Approved code of practice: provision of customer information (PIDD)
( pdf, 933 KB )
(1539 downloads)
21st Oct 2016
pdf
How we are making it easier to buy a train ticket
( pdf, 619 KB )
(2995 downloads)
01st Nov 2016
pdf
Britain Runs on Rail campaign: evaluation report
( pdf, 5.62 MB )
(1218 downloads)
13th Nov 2016
pdf
Our customers, our people: a railway for the digital age
( pdf, 1.38 MB )
(1242 downloads)
21st Nov 2016
pdf
Rail’s transformation in numbers: dataset on rail industry finances, performance and investment since 1997-98
( pdf, 3.95 MB )
(1210 downloads)
29th Nov 2016
pdf
Mystery shopping report 2016: online ticket sales
( pdf, 1014 KB )
(1070 downloads)
01st Dec 2016
pdf
Mystery shopping report 2016: TVM ticket sales
( pdf, 891 KB )
(1243 downloads)
01st Dec 2016
pdf
Mystery shopping report 2016: ticket office sales
( pdf, 1.37 MB )
(1417 downloads)
08th Dec 2016
pdf
Ticket vending machines: ten point improvement plan
( pdf, 419 KB )
(1130 downloads)
12th Dec 2016
pdf
Ticket vending machines: design guidelines
( pdf, 752 KB )
(3520 downloads)
12th Dec 2016
pdf
Rail cyber security strategy
( pdf, 2.22 MB )
(8794 downloads)
11th Jan 2017
pdf
Scotland’s rail infrastructure: the rail industry’s advice for 2019 onwards
( pdf, 2.61 MB )
(2398 downloads)
02nd Feb 2017
pdf
What makes Britain's railways great? A European comparison
( pdf, 474 KB )
(1216 downloads)
10th Feb 2017
pdf
George Bradshaw Address 2017
( pdf, 466 KB )
(1006 downloads)
28th Feb 2017
pdf
Long term passenger rolling stock strategy for the rail industry (5th edition)
( pdf, 1.69 MB )
(1617 downloads)
10th Mar 2017
pdf
Project Finance - Bringing more private delivery and investment into the rail industry
( pdf, 935 KB )
(1320 downloads)
14th Mar 2017
pdf
Brexit and trade in goods and services for rail: RDG Briefing Note
( pdf, 2.68 MB )
(1404 downloads)
03rd May 2017
pdf
Community stations: innovative community uses for railway stations and land (ACoRP sponsored by RDG)
( pdf, 4.69 MB )
(1385 downloads)
11th May 2017
pdf
Leading health and safety on Britain’s railway: a strategy for working together (Issue 2)
( pdf, 3.60 MB )
(1436 downloads)
16th May 2017
pdf
Our standard terms and conditions for the purchase of goods and services
( pdf, 262 KB )
(1224 downloads)
18th May 2017
pdf
PIDD-29 research findings: Year 1 report (May 2017)
( pdf, 1.32 MB )
(1193 downloads)
23rd May 2017
pdf
What makes Britain's railways great? A European comparison
( pdf, 466 KB )
(990 downloads)
05th Jun 2017
pdf
The future for rail: Chris Burchell speech at the National Rail Conference 15 June 2017
( pdf, 465 KB )
(1072 downloads)
15th Jun 2017
pdf
The contribution of rail to the UK economy 2017: a report for RDG by Oxera
( pdf, 1.94 MB )
(1283 downloads)
15th Jun 2017
pdf
RAIL article by Paul Plummer
( pdf, 421 KB )
(1144 downloads)
17th Jun 2017
pdf
Regenerating Britain’s railway stations: a six-point plan
( pdf, 1015 KB )
(1266 downloads)
21st Jun 2017
pdf
Regenerating Britain's railway stations: six case studies
( pdf, 2.21 MB )
(1474 downloads)
21st Jun 2017
pdf
The European Union (Withdrawal) Bill: RDG Briefing Note
( pdf, 777 KB )
(1111 downloads)
13th Sep 2017
pdf
Brexit labour and skills: RDG Briefing Note
( pdf, 1008 KB )
(1425 downloads)
15th Sep 2017
pdf
Rail border controls post-Brexit: US and Canada study visit
( pdf, 1.02 MB )
(1352 downloads)
18th Sep 2017
pdf
Investment in rail: the economic benefits: a report for RDG by Oxera
( pdf, 59 KB )
(1483 downloads)
30th Oct 2017
pdf
In partnership for Britain's prosperity
( pdf, 15.79 MB )
(1600 downloads)
30th Oct 2017
pdf
Consultant’s final report for Phase 1
( pdf, 429 KB )
(1377 downloads)
15th Nov 2017
pdf
National rail passenger operators’ map
( pdf, 1.21 MB )
(1350 downloads)
01st Dec 2017
pdf
Mystery shopping report 2017: TVM ticket sales
( pdf, 831 KB )
(1593 downloads)
01st Dec 2017
pdf
Mystery shopping report 2017: online ticket sales
( pdf, 3.74 MB )
(1465 downloads)
01st Dec 2017
pdf
Mystery shopping report 2017: ticket office sales
( pdf, 4.21 MB )
(1877 downloads)
01st Dec 2017
pdf
Partnership railway’s transformation in numbers: dataset on rail industry finances, performance and investment since 1997-98
( pdf, 3.45 MB )
(1372 downloads)
04th Dec 2017
pdf
PIDD-29 Waves 3 to 6 research findings (October 2016 - September 2017)
( pdf, 1.46 MB )
(1308 downloads)
20th Dec 2017
pdf
Railway political map
( pdf, 13.00 MB )
(2657 downloads)
01st Jan 2018
pdf
Request to TOCs and NR for approval of Phase 1 parameters
( pdf, 125 KB )
(1080 downloads)
12th Jan 2018
pdf
Independent audit report for Phase 1
( pdf, 4.21 MB )
(1389 downloads)
12th Jan 2018
pdf
Managing low adhesion - AWS manual Issue 6
( pdf, 6.42 MB )
(24079 downloads)
24th Jan 2018
pdf
Network Rail payment rates: submission to ORR from the revenue sub group
( pdf, 613 KB )
(1268 downloads)
02nd Feb 2018
pdf
Request to ORR for approval of Phase 1 parameters
( pdf, 246 KB )
(1200 downloads)
05th Feb 2018
pdf
Action plan for information on rail fares and ticketing: implementation details
( pdf, 1.79 MB )
(1668 downloads)
14th Feb 2018
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