Approved Codes of Practice and Guidance Notes

Depot Performance Handbook – A Good Practice Guide | Issue 2.1

Incident Response - Duties of Primary Support Operators | Issue 5

Rail Emergency Management - Governance | Issue 2

Rail Emergency Management - Anticipation, Assessment & Prevention | Issue 2

Emergency Planning - Knowledge, Understanding and Responsibilities | Issue 4

Planning for and Responding to National Fuel Shortages | Issue 4

Major Incidents - Preparation of Aide-Mémoires for Senior Managers | Issue 4

Extreme Weather Arrangements including Failure or Non-Availability of On-Train Environment Control Systems | Issue 4

Competence of Train Operator Liaison Officers (TOLOs) | Issue 5

Competence of Station Incident Officers (SIOs) | Issue 4

Checklist for Major Incident Response | Issue 3

Post Incident Management of Personal Property | Issue 4

Planning for Special Events | Issue 3

Logging and Loggists | Issue 3

Contingency Planning for Power Outages (by request only) | Issue 2

Data Protection Requirements During and After Incidents (by request only) | Issue 4

Meeting the Needs of Passengers Stranded on Trains | Issue 6

Workforce Planning for Traincrew (by request only) | Issue 2.2

Traincrew Diagram Production (by request only) | Issue 2.2

Creation of Base Roster, Linking and Fatigue Management (by request only) | Issue 3.2

Establishment Calculation (by request only) | Issue 4.2

Short-Term Deployment of Traincrew (by request only)| Issue 2.2

Rail Emergency Management - Legal and Regulatory Register | Issue 2

Please review the guidance first. The associated register can be found here

Video Surveillance Systems and Work-related Violence | Issue 1

Body Worn Video: Approach to Adoption | Issue 1

Control room resourcing and establishment (by request only) | Issue 1

Rail Emergency Management – Effective
Learning and Development | Issue 1

Please review the guidance first. The associated framework can be found here

Rail Emergency Management – Self-Assessment Tool Guidance | Issue 1

Please review the guidance first. The associated model can be found here

Development of Traincrew 7-Point Resourcing Plans (by request only) | Issue 1

Line Manager Interview for Train Driver Selection | Issue 1

Planning For and Responding to Passengers Stranded on Trains | Issue 1

Delivering Operational Performance - Briefing Materials Guide

Delivering Operational Performance - Briefing Videos