The Rail Delivery Group exists to enable rail companies to succeed in transforming and delivering a successful railway.
Rail plays an ever more crucial role in Britain, with long term growth in passengers and freight. The Rail Delivery Group (RDG) brings together all passenger and freight operators with Network Rail and HS2, providing services and support to enable them to succeed by delivering better services for their customers. This ultimately benefits taxpayers and the economy.
We do that by organising our activity into four portfolios with the following objectives:
- Customer experience - modernising ticketing and improving door-to-door journeys;
- Today’s railway - improving punctuality, reliability and value for money;
- Industry reform - improving industry structures to enable excellence; and
- Tomorrow’s railway - better planning for the railway’s future.
This activity is supported by communications and engagement with stakeholders, and improvements in how the RDG is organised and operates.
We also provide support and give a voice to freight and passenger operators, as well as delivering important national ticketing, information and reservation services for passengers and staff on behalf of member companies.
In this section of the website, you can find out more about who we are.
ATOC (Association of Train Operating Companies) was set up after privatisation in 1993, to bring together all train companies to preserve and enhance the benefits for passengers of Britain’s national rail network. In 2011, it was joined by the Rail Delivery Group, which was responsible for policy formulation and communications on behalf of the whole rail industry. In October 2016, the single name of Rail Delivery Group was adopted to describe the two organisations.