RDG governance

This section contains details of the governance structure of the Rail Delivery Group (RDG).

Our services

The RDG membership comprises the passenger train operators and their owning groups, freight operators and Network Rail.

From our offices, we provide strategic and tactical services for the whole rail industry including:

  • a central clearing house for the train operators, enabling passengers to buy tickets to travel on any part of the rail network from any station, through the Rail Settlement Plan;
  • a customer experience operation, covering the National Rail Enquiries service and commercial activities, such as railcards and licensing of third party retailers;
  • the rail staff travel service, providing eligible staff in the industry with some level of concessionary travel;
  • an operations, engineering and major projects team, that supports members in delivering a safe, punctual and economic railway;
  • a policy function, developing policy and providing responses to government consultations on behalf of the whole industry;
  • a communications function, managing media and public affairs matters, as well as leading on national industry-wide campaigns.

More about our services.

Key documents


ATOC (Association of Train Operating Companies) was set up after privatisation in 1993, to bring together all train companies to preserve and enhance the benefits for passengers of Britain’s national rail network. In 2011, it was joined by the Rail Delivery Group, which was responsible for policy formulation and communications on behalf of the whole rail industry. In October 2016, the two bodies merged to become one organisation, known as Rail Delivery Group.

We also publish the current vacancies in rail.

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