Skip to main content
About us
Who we are
Overview
Our members
Overview
Meet the team
Executive
Our boards
Governance
Working at RDG
Vacancies
Careers in Rail
Contact us
Overview
About us
What we do
Essential services
Providing data sources
National Rail Enquiries
Railcards
Customer ticket sales
Real-time train journey information
Rail Data Marketplace
Reservations
Putting Customers First
Improving train performance
Customer Information
Accessibility and inclusion
Fares and ticketing
Digital ticketing to more customers
Guide To Retailing
RDG accreditation
Business travel
Reservations
Building a better railway
Overview
Attracting new talent
Sustainability
Celebrating the railway
Overview
World Cup of Stations
What we do
Media
Media centre
Rail events
Our blog
Rail Staff Travel
Home
News
Forms
Guides
Restrictions
Europe and FIP
Travel Irregularities
Conditions of Issue and Use
Eligibility of Family Members
Useful Information
Travel in London
FAQs
Contact
Other Contacts
Privacy
For Safeguarded Employees
For Non-Safeguarded Employees
For Network Rail Employees
About us
Who we are
Our members
Meet the team
Working at RDG
Contact us
What we do
We provide essential services that support better customer experience
Our values
Accountability, support, partnership, inclusion, respect and excellence
Our history
Driving collaboration and leadership across Britain’s rail network
Read about us
Train operating companies
The companies that operate passenger rail services
Owning groups
The companies that fully or jointly own the passenger rail companies
Freight operating companies
The companies that transport goods by rail
Track and infrastructure services
The companies that manages the rail track and signalling systems
Other rail industry links
For related rail supply chain, government and European links
Read about our members
Executive
Meet RDG's Executive Chair, CEO and executive team.
Meet the executive team
Meet our boards
Our board is made up of transport experts from owning groups and infrastructure operators.
Meet RDG board
Governance boards
Collaborative governance driving a better railway for everyone.
Meet our boards
RDG Vacancies
7
14
Dec
Senior Project Manager
London, England, United Kingdom
14
Dec
Senior Project Manager - 2 years FTC
London, England, United Kingdom
Working at RDG
Careers in rail
Apprenticeships
Available for young people and adult learners.
Graduate schemes
The Railway Engineering Graduate Scheme for mechanical or electrical engineering.
More careers in rail
General enquiries
For enquiries not listed on our
contact page
please use our general contact details.
info@raildeliverygroup.com
020 7841 8000
See all our contact details
Rail Staff Travel
View the
rail staff travel page
for queries entitlements and applications.
rst@raildeliverygroup.com
020 7841 8274
Rail staff travel
What we do
Essential services
Putting Customers First
Fares and ticketing
Building a better railway
Celebrating the railway
Providing data sources
Driving transparency, systems and data across rail
National Rail Enquiries
Your gateway to train times, fares and updates
Railcards
Discounted travel benefits for eligible rail passengers
Customer ticket sales
How to buy tickets and access retail options
Real-time train journey information
Live updates and status for your rail journeys
Rail Data Marketplace
Sharing data to power rail innovation and transparency
Reservations
Booking and managing seats across the rail network
Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
Accessibility and inclusion
Ensuring accessible, inclusive travel for all rail users
Digital ticketing to more customers
Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
RDG accreditation
Setting standards for trusted ticketing and retail partners
Business travel
Custom travel solutions and fares for corporate journeys
Reservations
Booking and managing seats across the rail network
Attracting new talent
Strengthening rail’s future through skills and recruitment efforts
Sustainability
Building a greener, lower-carbon future for railways
Celebrating the railway
Showcasing how Britain’s railways power our economy, connect communities, and drive progress towards a sustainable future.
Celebrating the railway
World Cup of Stations
Honouring the stations that have shaped lives and communities across Britain for 200 years.
Read about World Cup of Stations
Media
Media centre
Our blog
Could Your Local Station Win Britain’s Most Life-Changing
Station?
Rail industry offers free rail travel to help veterans and Armed Forces attend Remembrance Services
Rail industry launches real-time disruption maps across Britain to keep customers moving during unexpected delays
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
Rail Staff Travel
Benefit types
News
Forms
Guides
Contact us
More from RST
For Safeguarded Employees
For a legacy British Rail or specific carrier colleagues
For Non-Safeguarded Employees
For TOC or specific carrier colleagues
For Network Rail Employees
For Network Rail colleagues
Rail Staff Travel home
Changes to FIP on the Paris Tramway
09 December 2025
FIP facilities are now valid on Paris Tramway line T14 between Esbly and Crécy-la-Chapelle. Due to a change in management and operator, FIP faciliti…
25
Nov
Your 2025 allocation of FIP coupons
Each calendar year, those with at least 12 months service who hold a Staff Travel Card (with endorsement NIL, 1, 2, 3…
10
Nov
RST Online Leisure Card renewal for 2025/26
(This news item only applies to Network Rail employees who hold an RST Online Leisure Card.) RST Online Leisure Cards…
10
Nov
Staff Travel Restrictions for Winter 2025-26
The staff travel restrictions for Winter 2025-26 are now available on the RST Staff Travel Restrictions page. These re…
View all news
Replacement cards forms
Replace lost, stolen, damaged or faulty cards
Family members forms
Add or declare a spouse, partner or child
Residential travel, season ticket application forms
Request FIP cards, coupons, duty or non-FIP travel
International travel forms
Apply for International Travel facilities
Change of details forms
Update name, address, contact info or status
Photo upload
Upload or update your photo
View all forms
Rail staff leisure card
Staff Travel guides for holders of the Rail Staff Leisure Card
RST online leisure card
Staff Travel guides for holders of the RST Online Leisure Card
Staff travel card
Staff Travel guides for holders of the Staff Travel Card
Leaving railway employment
Understanding travel facility rules after leaving the rail industry
View all guides
Rail Staff Travel
rst@raildeliverygroup.com
020 7841 8274
See all our contact details
Railway Pensions
csu@railpen.com
0800 012 1117
Complaints
See complaint details
Restrictions
Rules for staff travel use
Europe and FIP
European rail staff travel information
Travel Irregularities
Reporting and penalties for misuse
Conditions of Issue and Use
Terms and obligations for staff travel
Eligibility of Family Members
Criteria for eligible family members
More RST
Useful Information
Practical travel details
Travel in London
Using staff travel on TFL
FAQs
Answers to common queries
Privacy
How we protect your data
Publications
Home
Publications
Archive
Folder
Archive
Search
Category
Publications
- Approved Codes of Practice and Guidance Notes
- - Archive
- - 20 Point Plan Guide
- Archive
- - Cycle-Rail Awards
- - Station travel plans
- Consultation responses
- - PR18 responses
- - Submissions to the Williams Review
- Rail Data Marketplace
- RDG Board meetings
- - Papers from Stations Summit 2021
- - National Task Force action points
- - Planning Oversight Group minutes
- - Schedule 8 Recalibration Working Group
- - Papers from Stations Summit 2014
- - Papers from Stations Summit 2015
- - Papers from Stations Summit 2016
- - Papers from Stations Summit 2018
- - Papers from Stations Summit 2019
- - Technical Leadership Group
- Services
- - Rail Settlement Plan, including Accreditation
- - Rail Staff Travel
- - - WebFormConfPages
- - Schedule 8 Recalibration Working Group papers
Folder
Cycle-Rail Awards
Folder
Station travel plans
Documents
Order by
Title Alphabetical
Title Reverse Alphabetical
Most Recent First
Oldest First
Most popular first
Last modified first
Toggle
Title
Date
pdf
The billion passenger railway: lessons from the past, prospects for the future
( pdf, 776 KB )
(3449 downloads)
13th Apr 2008
pdf
Planning ahead: Control Period 5 and beyond
( pdf, 802 KB )
(1293 downloads)
13th Jun 2009
pdf
Connecting communities: expanding access to the rail network
( pdf, 1.31 MB )
(6167 downloads)
29th Jun 2009
pdf
Franchise reform: a better railway for passengers and for taxpayers
( pdf, 2.28 MB )
(1130 downloads)
13th Oct 2009
pdf
Stations made easy
( pdf, 322 KB )
(2065 downloads)
05th Dec 2009
pdf
Franchise reform and better value for money
( pdf, 570 KB )
(1263 downloads)
10th Apr 2010
pdf
On track: why rail matters
( pdf, 2.27 MB )
(984 downloads)
08th Jul 2010
pdf
Planning ahead 2010: the long-term planning framework
( pdf, 2.20 MB )
(1047 downloads)
23rd Aug 2010
pdf
Better alignment of train and track: proposals by ATOC
( pdf, 371 KB )
(1321 downloads)
03rd Sep 2010
pdf
Passenger rail: the way forward
( pdf, 452 KB )
(993 downloads)
21st Sep 2010
pdf
National Rail and Underground CCTV guidance v.3
( pdf, 689 KB )
(1386 downloads)
30th Nov 2010
pdf
A new structure for success on Britain's railway: an ATOC position paper on industry structural reform
( pdf, 496 KB )
(1157 downloads)
28th Mar 2011
pdf
Bike 'n' Ride programme evaluation
( pdf, 321 KB )
(1050 downloads)
01st Jul 2011
pdf
Bike 'n' Ride presentation
( pdf, 6.03 MB )
(1676 downloads)
01st Jul 2011
pdf
George Bradshaw Address 2011
( pdf, 162 KB )
(882 downloads)
06th Sep 2011
pdf
Initial industry plan: England and Wales
( pdf, 1.28 MB )
(1568 downloads)
27th Sep 2011
pdf
Keeping Britain moving
( pdf, 487 KB )
(1037 downloads)
13th Oct 2011
pdf
How can we encourage more private sector investment in Britain's railway?
( pptx, 1.45 MB )
(1082 downloads)
22nd Nov 2011
pdf
Initial industry plan: Scotland
( pdf, 1.13 MB )
(1703 downloads)
27th Nov 2011
pdf
Rolling stock and value for money: an ATOC discussion paper
( pdf, 894 KB )
(4330 downloads)
07th Dec 2011
pdf
Smart ticketing for the railway
( pdf, 697 KB )
(1000 downloads)
13th Jan 2012
pdf
The McNulty report: a GB train operator view
( pdf, 509 KB )
(1088 downloads)
01st Feb 2012
pdf
ATOC approved code of practice: Passenger information during disruption
( pdf, 300 KB )
(2534 downloads)
10th Mar 2012
pdf
Franchising and the future: what's next for the railways?
( pdf, 3.05 MB )
(975 downloads)
18th Apr 2012
pdf
Rolling stock requirements 2014-19: an ATOC overview
( pdf, 1.06 MB )
(1130 downloads)
24th May 2012
pdf
The role of TOCs in delivering better value for money
( pdf, 816 KB )
(1052 downloads)
21st Jun 2012
pdf
Cycle-Rail toolkit
( pdf, 3.59 MB )
(1129 downloads)
05th Jul 2012
pdf
Britain's growing railway
( pdf, 1.04 MB )
(1177 downloads)
13th Sep 2012
pdf
Long term passenger rolling stock strategy for the rail industry
( pdf, 2.77 MB )
(1178 downloads)
27th Feb 2013
pdf
A sustainable railway
( pdf, 862 KB )
(2358 downloads)
07th Jul 2013
pdf
Growth and prosperity: how franchising helped transform the railway into a British success story
( pdf, 965 KB )
(1124 downloads)
10th Jul 2013
pdf
Growth and prosperity: dataset on financial performance, passenger benefits and value of franchising model 1997/98 - 2011/12
( pdf, 1.13 MB )
(1023 downloads)
10th Jul 2013
pdf
Improving Britain's railway
( pdf, 1.09 MB )
(1091 downloads)
18th Jul 2013
pdf
Your ticket to travel
( pdf, 1.69 MB )
(1096 downloads)
19th Jul 2013
pdf
Long term passenger rolling stock strategy for the rail industry (2nd edition)
( pdf, 1008 KB )
(2772 downloads)
27th Feb 2014
pdf
RDG position paper on HS2
( pdf, 288 KB )
(1116 downloads)
14th Mar 2014
pdf
Motorcycle parking at rail stations guide
( pdf, 4.38 MB )
(7654 downloads)
01st Apr 2014
pdf
Derby & Derbyshire rail forum conference April 2014 - Michael Roberts
( pdf, 1.13 MB )
(1020 downloads)
10th Apr 2014
pdf
Derby & Derbyshire rail forum conference April 2014 - Martin Griffiths
( pdf, 278 KB )
(1081 downloads)
10th Apr 2014
pdf
Keeping the lights on and the traffic moving: report on the value of rail freight
( pdf, 1.92 MB )
(977 downloads)
14th May 2014
pdf
Guidelines for development management for stations
( pdf, 237 KB )
(1319 downloads)
01st Jun 2014
pdf
Guidelines for development management for stations: 'How to' companion guide
( pdf, 249 KB )
(1379 downloads)
01st Jun 2014
pdf
Railnews RDG supplement (June 2014)
( pdf, 926 KB )
(1156 downloads)
04th Jun 2014
pdf
Rail freight: delivering for Britain (House Magazine article)
( pdf, 166 KB )
(1001 downloads)
06th Jun 2014
pdf
Advice and information for wheelchair users at stations and on trains: an RSSB report
( pdf, 265 KB )
(1391 downloads)
13th Jun 2014
pdf
Taxi share guide
( pdf, 1.46 MB )
(2233 downloads)
21st Jun 2014
pdf
Running a better railway
( pdf, 746 KB )
(1397 downloads)
23rd Jun 2014
pdf
Articles of Association of Rail Delivery Group Ltd
( pdf, 352 KB )
(1338 downloads)
23rd Jun 2014
pdf
Rail industry dataset 2014: RDG report using data collated by KPMG
( pdf, 1.26 MB )
(1484 downloads)
30th Jun 2014
pdf
The contribution of rail to the UK economy 2014: RDG report using data collated by Oxera
( pdf, 1.17 MB )
(1108 downloads)
09th Jul 2014
Select the number of documents per page
5
10
15
20
25
30
50
100
1
2
3
4
»