Contact us

Contact details

Passenger train operators - for queries, comments or complaints about a train journey, station, staff or ticket office List of passenger train operators  
National Rail Enquiries - for timetables and planning your journey
National Rail Enquiries website
This email address is being protected from spambots. You need JavaScript enabled to view it. 0345 7484 950
Railcards - for railcard queries
Railcards website
This email address is being protected from spambots. You need JavaScript enabled to view it. 0345 3000 250
Rail Staff Travel - for staff travel queries
Rail Staff Travel web site
This email address is being protected from spambots. You need JavaScript enabled to view it. 0800 652 1700
Any other enquiries This email address is being protected from spambots. You need JavaScript enabled to view it. 020 7841 8000
Twitter @RailDeliveryGrp  

To contact another organisation related to rail, try the UK rail industry page which contains links to a wide range of rail bodies.

If you are a member of the media, you can contact the press office using the details in the Media centre.

Our postal address

Rail Delivery Group Ltd, 2nd Floor, 200 Aldersgate Street, London EC1A 4HD

If you are visiting us, please enter the building via the South Reception, next to the Giant Bike Shop and Pret-a-Manger.

Transport links

National Rail stations
National Rail
  • City Thameslink - 10 mins walk
  • Farringdon - 10 mins walk
  • Moorgate - 10 mins walk
  • Liverpool St - 15 mins walk
London Underground
London Underground
  • Barbican - 5 mins walk
  • St Pauls - 5 mins walk
  • Moorgate - 10 mins walk
  • Liverpool St - 15 mins walk
Buses
London Buses
  • 4
  • 56
  • 100
  • 172
  • 46
Cycle hire
London Cycle Hire
  • Museum of London - directly outside our offices
  • Aldersgate Street - 0.6km
  • Barbican - 0.7km
NCP car park
NCP
158-170 Aldersgate Street EC1A 4HY - 4 mins walk  

Map

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