The rail industry has today published its advice on how the railway can continue to help grow Scotland’s economy and support its communities in the decades ahead.
Radical changes to rail fares that would guarantee customers simpler fares and the best possible deal every time they travel are set to be trialled by train companies.
Four in five passengers (81 per cent) are satisfied with their train journeys overall, according to the latest independent nationwide survey – but rail companies acknowledge they must do better to improve services and reliability.
Responding to the Institution of Mechanical Engineers' report on increasing capacity on Britain's railway, Paul Plummer, Chief Executive of the Rail Delivery Group, representing train operators and Network Rail, said:
- Transformed finances support investment in better railway
- DfT works with consumer experts and rail industry to help passengers choose the best deal on fares
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