• Find My Lost app launched

    Find My Lost app launched

    Customers can now track down valuables left behind on the train with a new online lost property service

    Learn more

  • Britain Runs on Rail again

    Britain Runs on Rail again

    Look out for our adverts in stations, in newspapers, on social media - and this time, also on television and at cinemas

    Learn more

  • 6,400 extra trains a week to run to more places, more often

    6,400 extra trains a week to run to more places, more often

    A key benefit of the £50bn+ Railway Upgrade Plan to transform the railway for customers

    Learn more

  • Find My Lost app launched Find My Lost app launched
  • Britain Runs on Rail again Britain Runs on Rail again
  • 6,400 extra trains a week to run to more places, more often 6,400 extra trains a week to run to more places, more often

Work programme

Today's railway

Improving punctuality, reliability and value for money . . ....

Customer experience

Modernising ticketing and improving door-to-door journeys ....

Industry reform

Improving industry structures to enable excellence . . . . ....

Tomorrow's railway

Better planning for the railway's future . .  .  ....

Travelling by rail?

Find out how to buy a ticket, where your fare goes, and what we are doing to improve ticketing

Discover the range of Railcards that can get you discounts on train travel, if you meet the conditions

How we are improving stations and their facilities, and linking up the train with bus and bike services

Rail events

More events

Facts & statistics

  • Keeping Britain on the move

    • More than £360 million has been spent on new and refurbished trains in recent years to give you more carriages, better interiors, enhanced accessibility and improved air conditioning.
    • Over the last four and a half years, thousands of projects have been completed making incremental improvements to the railway to benefit passengers. Over 2,000 miles of track has been renewed.
A- A A+