• We are one railway – one team

    We are one railway – one team

    Read Paul Plummer's recent article for Rail News

    Learn more

  • Find My Lost app launched

    Find My Lost app launched

    Customers can now track down valuables left behind on the train with a new online lost property service

    Learn more

  • Over one million eTickets sold in first six months

    Over one million eTickets sold in first six months

    Customers take advantage of the rail industry's latest product, giving them more choice and convenience

    Learn more

  • We are one railway – one team We are one railway – one team
  • Find My Lost app launched Find My Lost app launched
  • Over one million eTickets sold in first six months Over one million eTickets sold in first six months

Travelling by rail?

Find out how to buy a ticket, where your fare goes, and what we are doing to improve ticketing

Discover the range of Railcards that can get you discounts on train travel, if you meet the conditions

How we are improving stations and their facilities, and linking up the train with bus and bike services

Rail events

More events

Facts & statistics

  • Better passenger information

    • Millions of pounds have been spent by National Rail Enquiries, train companies and Network Rail to provide better passenger information at stations, online and over the telephone.
    • This includes around £10million spent by National Rail Enquiries since 2010 to improve its systems and to roll out information across social media.
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