• 'Britain Runs on Rail' campaign launched today

    'Britain Runs on Rail' campaign launched today

    Rail is vital to the fabric of national life: everything that Britain runs on, runs on rail.

    Learn more

  • MyTrainJourney app launched

    MyTrainJourney app launched

    The power to see the punctuality and reliability of every train in Britain on any device

    Learn more

  • RDG summit to make train fares and tickets simpler

    RDG summit to make train fares and tickets simpler

    Bringing together industry and government to tackle some of the complexity around rail fares and ticketing

    Learn more

  • 'Britain Runs on Rail' campaign launched today 'Britain Runs on Rail' campaign launched today
  • MyTrainJourney app launched MyTrainJourney app launched
  • RDG summit to make train fares and tickets simpler RDG summit to make train fares and tickets simpler

Our work programme

Today's railway

Improving punctuality, reliability and value for money . . ....

Customer experience

Modernising ticketing and improving door-to-door journeys ....

Industry reform

Improving industry structures to enable excellence . . . . ....

Tomorrow's railway

Better planning for the railway's future . .  .  ....

Travelling by rail?

Find out how to buy a ticket, where your fare goes, and what we are doing to improve ticketing

Discover the range of Railcards that can get you discounts on train travel, if you meet the conditions

How we are improving stations and their facilities, and linking up the train with bus and bike services

Rail events

More events

Facts & statistics

  • Better passenger information

    • Millions of pounds have been spent by National Rail Enquiries, train companies and Network Rail to provide better passenger information at stations, online and over the telephone.
    • This includes around £10million spent by National Rail Enquiries since 2010 to improve its systems and to roll out information across social media.
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